E visa

Emily-Jayne Carswell
United Kingdom

E visa

Feb 20, 2019
So I buy e visa online and print it out, at the entry border from Phenom Penh, they did not check my e visa and they wrote an expirary date in my passport for 15 days, now 6 days before my e visa is due to expire, I try and renew it in Hoi An and they take no notice of the e visa and tell me that they can only go off the date in my passport, even though the e visa is printed out for them to see with an expirary date.

They tell me that only Saigon and Hanoi can process e visa extensions.

I feel as though I have been scammed and I’m in a situation now where I am facing a fine of £250 which I cannot afford. I really don’t trust e visas.
Vietnam Evisa Support
Feb 21, 2019
Dear Emily-Jayne Carswell,

With UK passport holders, you can enter VIETNAM by visa exemption for 15 days
Therefore, you have to show them the approval letter which mention your visa longer than 15 days to get visa stamp and visa sticker
In your case, we are sorry since you got bad experience with visa proceudre
You should contact travel agent at city nearby your place for extension visa
Otherwise, you have to leave VIETNAM before visa is expired to avoid penalty fee


Celine Nguyen

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