Information about the approval letter

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Markevych Yevhenii
Ukraine

Information about the approval letter

Jul 21, 2015

I paid money to get an entry permit to go to Viet Nam. In your letter to my mail, your crew said that I will receive my letter by 20 of July in 6 pm. In a due time I didn't receive this entry permit, I hoped that some time later will receive it, but no. So, I didn't receive it at all. Thanks for your help but I want to cancel this agreement and if there is some way to take my money back. Thanks.

Vietnam Evisa Support
Jul 21, 2015

Dear Sir/Madam,

Thank for your question.

We are pleased to inform that we checked many times , we sent you the letter 4 days ago via your email you gave us . Please check again your email include junk mail and spam mail.

By the way, if you still not received the letter, you should not inform us right away. Your visa had been completed, so we could not change or cancel for you.

Any help,please feel free to contact us via email : visa@vietnam-evisa.org.

Best Regards,

Evisa Team

Vietnam Evisa Support
Jul 21, 2015

Dear Sir/Madam,

Thank for your question.

We are pleased to inform that we checked many times , we sent you the letter 4 days ago via your email you gave us . Please check again your email include junk mail and spam mail.

By the way, if you still not received the letter, you should inform us right away for supporting. Your visa had been completed, so we could not change or cancel for you.

Any help,please feel free to contact us via email : visa@vietnam-evisa.org.

Best Regards,

Evisa Team



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