My E-Visa was issued, but the information specified on it is wrong. How can I correct it?
The information on your E-Visa must be correct and match your passport information. In case it is wrong, you cannot use that E-Visa to board the plane and enter Vietnam.
The E-Visa once issued cannot be amended. You need to apply for the new E-Visa to get the correct one.
In addition, payments for e-Visa applications are non-refundable. You need to apply and pay again for the new E-Visa.
You can apply for the E-Visa with us at this link https://www.vietnam-evisa.org/apply-visa.html
We offer many choices of processing time if you need a new E-Visa urgently.
Have Your Question
Visa Application ID EVS1537705Nov 30, 2023Dear Sir/Madam,
We would like to know how to cancel my visa application that not has been paid yet and instead would like to apply for another one with the correct information.
Looking forward to your prompt response.Vietnam Evisa SupportNov 30, 2023
Dear Daswani Prakash,
Thank you for your attention to our service.
Regarding the application EVS1537705, you have not paid for it so it is automatically canceled.
You can apply for the new application right with correct information at this link https://www.vietnam-evisa.org/apply-visa.html
Or you can reply the correct information by replying the email of application EVS1537705, we will help you amend it and send you the link to settle payment.
Our email address is email@example.com
Heidi Phan (Ms.)