My E-Visa was issued, but the information specified on it is wrong. How can I correct it?

Posted by Vietnam-Evisa.Org on May 15, 2023

The information on your E-Visa must be correct and match your passport information. In case it is wrong, you cannot use that E-Visa to board the plane and enter Vietnam.

The E-Visa once issued cannot be amended. You need to apply for the new E-Visa to get the correct one.

In addition, payments for e-Visa applications are non-refundable. You need to apply and pay again for the new E-Visa.

You can apply for the E-Visa with us at this link https://www.vietnam-evisa.org/apply-visa.html

We offer many choices of processing time if you need a new E-Visa urgently.

Recently 2 questions

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  • no-avatar
    Karim
    Egypt

    E-Visa Information Error

    Jul 05, 2024
    Hello,

    I have obtained an e-visa but my passport expiry dat information is wrong. Can I apply for a new visa, even if I have a valid one with the same passport number?
    Vietnam Evisa Support
    Jul 08, 2024

    Dear Karim,

    Thank you for reaching us.

    We would like to inform you that the E-Visa once issued cannot be amended.

    You cannot use this wrong E-Visa to enter Vietnam.

    You have to apply for a new Visa to enter Vietnam, and can apply at this link https://www.vietnam-evisa.org/apply-visa.html

    There is no any issues when you apply for a new Visa with the same passport.

    Best regards,

    Heidi Phan (Ms.)

  • no-avatar
    Daswani Prakash
    Suriname

    Visa Application ID EVS1537705

    Nov 30, 2023
    Dear Sir/Madam,
    We would like to know how to cancel my visa application that not has been paid yet and instead would like to apply for another one with the correct information.
    Looking forward to your prompt response.
    Vietnam Evisa Support
    Nov 30, 2023

    Dear Daswani Prakash,

    Thank you for your attention to our service.

    Regarding the application EVS1537705, you have not paid for it so it is automatically canceled.

    You can apply for the new application right with correct information at this link https://www.vietnam-evisa.org/apply-visa.html

    Or you can reply the correct information by replying the email of application EVS1537705, we will help you amend it and send you the link to settle payment.

    Our email address is visa@vietnam-evisa.org

    Best regards,

    Heidi Phan (Ms.)