My E-Visa was issued, but the information specified on it is wrong. How can I correct it?

Posted by Vietnam-Evisa.Org on May 15, 2023

The information on your E-Visa must be correct and match your passport information. In case it is wrong, you cannot use that E-Visa to board the plane and enter Vietnam.

The E-Visa once issued cannot be amended. You need to apply for the new E-Visa to get the correct one.

In addition, payments for e-Visa applications are non-refundable. You need to apply and pay again for the new E-Visa.

You can apply for the E-Visa with us at this link

We offer many choices of processing time if you need a new E-Visa urgently.

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    Daswani Prakash

    Visa Application ID EVS1537705

    Nov 30, 2023
    Dear Sir/Madam,
    We would like to know how to cancel my visa application that not has been paid yet and instead would like to apply for another one with the correct information.
    Looking forward to your prompt response.
    Vietnam Evisa Support
    Nov 30, 2023

    Dear Daswani Prakash,

    Thank you for your attention to our service.

    Regarding the application EVS1537705, you have not paid for it so it is automatically canceled.

    You can apply for the new application right with correct information at this link

    Or you can reply the correct information by replying the email of application EVS1537705, we will help you amend it and send you the link to settle payment.

    Our email address is

    Best regards,

    Heidi Phan (Ms.)