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My E-Visa was issued, but the information specified on it is wrong. How can I correct it?
The information on your E-Visa must be correct and match your passport information. In case it is wrong, you cannot use that E-Visa to board the plane and enter Vietnam.
The E-Visa once issued cannot be amended. You need to apply for the new E-Visa to get the correct one.
In addition, payments for e-Visa applications are non-refundable. You need to apply and pay again for the new E-Visa.
You can apply for the E-Visa with us at this link https://www.vietnam-evisa.org/apply-visa.html
We offer many choices of processing time if you need a new E-Visa urgently.
Have Your Question
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PrajaktaIndiaIncorrect visa
Mar 20, 2026Dear Sir/Madam,
I recently applied for a Vietnam e-Visa and received the issued visa, but the travel dates are incorrect.
Applied travel dates: 13 April 2026 to 23 April 2026
Issued visa dates: 13 March 2026 to 23 March 2026
I am certain I submitted the correct dates during my application. As my planned travel is in April, I kindly request your guidance on how to correct this error or issue a new e-Visa with the correct dates.
Please advise urgently, as my travel date is approaching. I would appreciate your prompt response.Vietnam Evisa SupportMar 20, 2026Dear Prajakta,
Thank you for your attention to our website.
We could not find your information on our system, you did not apply with us, so we cannot help you check.
But the Vietnam E-Visa once issued cannot be amended. In this case, please apply for a new Visa to have a correct validity.
You can apply with us at this link https://www.vietnam-evisa.org/apply-visa.html
Best regards,
Heidi Phan (Ms.) -
Nandini PandeyIndia
Evisa extension
Aug 13, 2025While I was onboarding vietjet told me, my evisa can get extended in person if I go for embassy. Please help me on thisVietnam Evisa SupportAug 14, 2025Dear Nandini Pandey,
Thank you for reaching us.
According to the policy, the Vietnam E-Visa cannot be extended. You can apply for a maximum of 90 days Visa to enter Vietnam.
If you are currently in Vietnam, you have to leave Vietnam before the current Visa expires, then apply for a new Visa to re-enter.
Best regards,
Heidi Phan (Ms.) -
William BeardUnited States of America
EVISA Entry date correction after submittal
Jan 03, 2025I mistakenly entered the wrong entry date on the EVISA application by one day and have already submitted and paid for the EVISA just minutes ago. Can it be corrected or do I need to start over and create a completely new EVISA application?
Please advise.
Thank YOU
William BeardVietnam Evisa SupportJan 09, 2025Dear William Beard,
Thank you for reaching us.
If you applied with us, and contact us right away, we would have fixed it for you.
But you did not apply with us, the Visa application once applied cannot be amended.
In case you enter Vietnam after that entry date and within the validity, you can use it to enter Vietnam without any issues.But if you want to enter Vietnam before that entry date, you have to apply for a new Visa.
You can apply for a new Visa with us at this link https://www.vietnam-evisa.org/apply-visa.htmlBest regards,
Heidi Phan (Ms.) -
Richard EricksenUnited States of America
Need to correct mu Viet Nam evisa
Jan 02, 2025I have gotten the following message E-VISA IS ISSUED FOR FOREIGNERS WHO ARE CURRENTLY ABROAD, WISHING TO ENTER INTO VIET NAM (NOT TO FOREIGNERS WHO ARE CURRENTLY TEMPORARY RESIDENT IN VIET NAM. I am at home in the US. I am not in Viet Nam. What is causing this?Vietnam Evisa SupportJan 09, 2025Dear Richard Ericksen,
When will you enter Vietnam?
You can apply for a new Visa with us at this link https://www.vietnam-evisa.org/apply-visa.html
We can help you get the Visa issued to enter Vietnam.
Best regards,
Heidi Phan (Ms.)
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Yeluri BharathIndia
Vietnam E-visa approved but passport type mentioned wrong
Nov 22, 2024Hi,
I mentioned as official passport instead of ordinary passport while applying Vietnam e-visa but now E-visa is approved.
Can we use that E-VisaVietnam Evisa SupportNov 25, 2024Dear Yeluri Bharath,
Thank you for reaching us.
Did you apply with us? Can I have your application ID, please?
Best regards,
Heidi Phan (Ms.)
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KarimEgypt
E-Visa Information Error
Jul 05, 2024Hello,
I have obtained an e-visa but my passport expiry dat information is wrong. Can I apply for a new visa, even if I have a valid one with the same passport number?Vietnam Evisa SupportJul 08, 2024Dear Karim,
Thank you for reaching us.
We would like to inform you that the E-Visa once issued cannot be amended.
You cannot use this wrong E-Visa to enter Vietnam.
You have to apply for a new Visa to enter Vietnam, and can apply at this link https://www.vietnam-evisa.org/apply-visa.html
There is no any issues when you apply for a new Visa with the same passport.
Best regards,
Heidi Phan (Ms.)
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Daswani PrakashSuriname
Visa Application ID EVS1537705
Nov 30, 2023Dear Sir/Madam,
We would like to know how to cancel my visa application that not has been paid yet and instead would like to apply for another one with the correct information.
Looking forward to your prompt response.Vietnam Evisa SupportNov 30, 2023Dear Daswani Prakash,
Thank you for your attention to our service.
Regarding the application EVS1537705, you have not paid for it so it is automatically canceled.
You can apply for the new application right with correct information at this link https://www.vietnam-evisa.org/apply-visa.html
Or you can reply the correct information by replying the email of application EVS1537705, we will help you amend it and send you the link to settle payment.
Our email address is visa@vietnam-evisa.org
Best regards,
Heidi Phan (Ms.)